Privacy Policy

1. Overview

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. Lingoleap Privacy Policy governs how we may collect, retain, process, share, and transfer your personal data and responses when you visit our site or use our FluenC App.

This privacy policy is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you visit or use our site and application.

We sincerely believe that you should always know what data we collect from you, the purposes for which such data is used, and that you should have the ability to make informed decisions about what you want to share with us.

2. Highlights

  • You are not required by law to provide us with any personal data. Sharing personal data with us is entirely voluntary.
  • Our Services are intended for users over the age of 16 or equivalent minimum age for providing consent to the processing of personal data in the relevant jurisdiction. Children under 16 years of age are not permitted to use the application. If you are under such age, you should cease to use the application immediately.
  • You may be entitled under applicable law to request, review, amend, erase or restrict the processing of your personal data. Please note that in case you request to erase or restrict the processing of your personal data, your use of the application may be restricted or disabled.
  • We do not sell, trade, or rent users’ personal data to third parties. We only share personal data with third parties in connection with the provision of the services to our users, or other limited circumstances as specified herein.
  • If you have any questions or requests regarding the processing of your personal data, or would otherwise like to contact us in connection with this privacy policy, please send us an email to

3. Purpose

1. The purpose of this Privacy Policy is to ensure that:

  • You are aware of and have complete control over what personal data you provide to FluenC, and how the same is and will be used by FluenC.
  • You are at all times aware of the rights available to you with respect to your personal data.
  • The information provided by you is processed, stored, and used in accordance with the applicable laws, including with respect to maintaining appropriate data protection and privacy infrastructure.

2. We insist upon the highest standards for securing personal data and maintaining customer information privacy.:

4. Information We Collect

We may collect information about you when you visit Lingoleap / FluenC website or use the Lingoleap FluenC application, including the following:

Personal Data

When you register to use our application by downloading it and creating an account, we will collect personal data as necessary to select the right kind of studies/questions for surveys. We collect information like your full name, age, etc. during the sign-up process after you download the application.

Non-Personal Data

We collect non-personal data regarding users concerning their use of the Website and Services, such as the scope, frequency, latency, pages accessed, what and when a user views or interacts with content and materials displayed through our services, device identifiers, and other technical information regarding the device used to access the services, such as model, operating system, etc.

Personal and Non-Personal Data include the following but is not restricted to:

  1. When you request a demo on our site, you will be requested to provide certain personal data, such as full name, e-mail address, the name of your employer, your title, phone number, country of residence, and your website’s URL.
  2. When you use the services, whether as a Student, Employed, Professional, Business Owner, an authorized administrator representing any institution, publisher, advertiser, or any other user, Lingoleap may collect additional information, such as session duration, page impressions, advertisements viewed or clicked on, Internet protocol (IP) address, the domain name that served you to access the Service, and the geographic location of the computer system that you are using to log-in to or access the Services. Lingoleap also collects additional data regarding your use of the Services, such as the frequency and the extent of your use.
  3. If you contact us on various customer support issues of other matters, we may also collect data associated with these communications.

Audio / Video Responses

We collect Audio/video responses as part of assignments that you will undertake. By submitting a response to Lingoleap you transfer all intellectual property rights in that response to us with effect from the date we receive it. Lingoleap is the owner or the licensee of all intellectual property rights in our website, our app and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

We are not obliged to issue any invitation, nor are we obliged to accept any response which does not comply with our requirements or is otherwise, in our absolute discretion.

Each invitation to login to our app will be sent to your mobile device either by FluenC administrator or authorized administrators from time to time.

5.Advertisements Monitoring

As part of the operation of the service, Lingoleap will monitor and collect data about the access and use of advertisements that publishers embed on their websites through the use of the service, and will further monitor the redirection of users from such advertisements to the advertisers’ websites and web pages (collectively: “Advertisements Monitoring”). You hereby grant your explicit, irrevocable and unconditional consent to the Advertisements Monitoring. Furthermore, you warrant and represent that you will apply to our website any and all privacy practices with respect to the Advertisements Monitoring, as required under the applicable law, including provision of a proper notification to users of your website, and/or obtaining users’ documented consent to such collection and processing of data.

You undertake that you will process personal data regarding users or other data subjects only as lawful and compliant with applicable law, including, if applicable, the GDPR, and that you are solely responsible to implement measures ensuring and demonstrating that such processing is made in compliance therewith.

You undertake to defend, indemnify, and hold harmless Lingoleap, and its officers, directors, employees, successors, and agents, immediately after receiving a written notice from Lingoleap, from all claims, damages, liabilities, assessments, losses, costs, administrative fines, and other expenses (including, without limitation, reasonable attorneys’ fees and legal expenses), arising out of or resulting from any claim, allegation, demand, suit, action, order or any other proceeding by a third party (including supervisory authorities) that arises out of or relates to a violation of your representations and/or obligations under this notice and/or applicable laws.

6. How We Use Your Information

Personal Data is used only for the following limited purposes to:

  • provide you with the process transactions and reward you in cases where applicable
  • resolve any disputes, communicate with you regarding customer service and support issues, and to respond to questions or comments and help resolve any problems
  • prevent potentially prohibited or illegal activities, fraud, misappropriation, infringements, identity thefts and any other misuse of the website or the application
  • protect the security or integrity of our databases and the services, and to take precautions against legal liability
  • improve the services, and to develop new features, products and services
  • improve your experience on the website and customize our services to your interests, including, by way of targeted advertising and content publishing
  • purposes of our legitimate interests, to the extent not overridden by the rights and freedoms of natural persons, as permitted under applicable law
  • provide updates with respect to material changes to this Privacy Policy.

Non-Personal Data is used mainly for click stream analysis in order to constantly improve and maintain our website and services, including among others, in order to measure and understand the level of engagement to our services, for general business analytics and in order to provide a more personalized experience and tailored content, for ensuring the technical functioning of our network, to help prevent fraudulent use of our services and for developing new services and features.

We process the following types of personal information of, or from the users/respondents via:

  • audio recordings
  • video clips containing facial images

This assessment data may be shared with the clients or assessors who engage with us to perform or provide the services, our client’s service providers (including, without limitation, survey sample providers and/or data collection platform providers, etc.), and with the end-clients who engage our clients.

Where Lingoleap engages with members via the FluenC App and ask them questions directly (for its own purposes, and not pursuant to any services provided to clients), Lingoleap acts as a data controller and in such circumstances, Lingoleap will comply with the requirements of data protection law.

7. Sharing of Data


Non-personal data, aggregate and statistical or otherwise anonymized data may be shared without limitation with third parties at our discretion. This information does not contain personal data and is used to develop content and services for our users and clients.

We share personal data only under the following limited circumstances:

  • With trusted partners and third parties who assist us in operating the Services and conducting our business, such as fraud prevention, bill collection, account maintenance, marketing and technology services.
  • As necessary to help detect and prevent potentially illegal acts and fraud, and to guide decisions about products, services and communications.
  • To comply with a legal requirement, for the administration of justice, to protect your vital interests or the vital interests of others, to protect the security or integrity of our databases or the Services, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganization, dissolution or similar event.
  • Other third parties with your consent or direction to do so.

8. Transfer of Personal Data

Our databases are currently located in Mumbai/Bangalore/Hyderabad, India. Our processing activities are based in India and are compliant with GDPR guidelines as specified by the originating country of information and storage of such information with applicable law, including provision of adequate protections, or otherwise implementing appropriate safeguards to ensure the protection of our users’ rights.

9. Copyrights

The FluenC App is fully owned by Lingoleap Private Ltd. and has all legal rights that protect us of all content, logo, methodology, literature, artistic works and producers of any kind of content relevant to the offerings of the FluenC App. Other than Lingoleap Private Ltd., no organization or individual has rights to sell, assign, monetize, reproduce, translate and communicate the work to the public or third parties. This includes ideas, procedures, methods of operation or product concepts cannot be copyrighted by anyone in whatsoever circumstances and by doing so the said organization or individual will become liable for legal proceedings as deemed appropriate.

10. Processing of Data

Certain processing activities conducted by us are based on the necessity of such activities for the performance of our services and the contract between us and our users.

Other processing activities are based on the grounds that they are necessary for the purposes of our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of natural persons which require protection of personal data.

There may be certain processing activities based on your consent. In connection with such activities, you may rescind your consent, by sending us an email to: Please note that in the event you rescind your consent to the processing of personal data, we may not be able to provide you with some or all of the Services.

11. Persons Under 16

Our Lingoleap Website and/or FluenC App is a general audience Website/App, which is not directed to persons under 16 years old. If a parent or guardian becomes aware that his/her child has provided us with Personal Data without their consent, he/she should contact us immediately. We do not knowingly collect or solicit Personal Data from persons under 16 years of completed age. If we become aware that a person under 16 years of completed age has provided us with personal data, we will delete such data from our databases.

12. Applicable Laws

The provisions included in this Notice relating to matters regulated under the GDPR will apply only to the processing of personal data which is subject to the GDPR in accordance with the applicability provisions contained therein. If the GDPR does not apply to the processing of your personal data, some of the provisions above may not apply to you.

13. Questions / Concerns Regarding Privacy

If you have any questions or concerns regarding privacy issues, please send us a detailed message to and we will make every effort to resolve your concerns without delay.

Lingoleap may, at any time and from time to time, modify this privacy policy. Modifications to this Privacy Notice will be posted on the Website/App, and shall be effective as of the date in which they are posted on the Website/App.

You are also entitled to file a complaint with the appropriate supervisory authority in connection with concerns you may have with regards to your privacy and personal data.

By Agreeing to participate in this learning app, it is understood that you are aware of all the terms and conditions stated above and you volunteer to take the survey.